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Frequently Asked Questions
  Seda's Printing and Direct Mailing is known for it's attentiveness to client's needs, questions and suggestions. Here, we want to provide you with answers to the most commonly asked questions. If you don't find your question answered here, please feel free to call us at 1-800-55-SEDAS for assistance.  
 

Q

What are your business hours?

A

Seda's Printing & Direct Mailing's business hours are Mondays through Fridays from 9:00 AM to 6:00 PM Pacific Time. We are closed on Saturdays, Sundays and on public holidays.

   

Q

What do I need to know in order to send the files you need?

A

Please only send the files required for the project.
Include all final graphics, linked or embedded.
All working files needed for manipulation (example: .psd, .ai etc.)
All fonts for printer and screen display used in the document.
Photos for scanning, if necessary.
Printed Hardcopy (your hardcopy is used to check for general accuracy.)
   
Q What type of media can I use to send you my content electronically?
A

We are capable of handling many modes of file transportation. We are updated to the standards of the printing services industry. We can provide our clients with FTP upload methods for submitting your art and content electronically.

 

We also accept:

- Flash cards.
- 3.5" Floppy Disks
- 3.5" ZIP Disks (for 100MB drives)
- CD / DVD ROM
- Email: sedas@pacbell.net
- FTP: www.speedypuppy.net
           (please call or email for details)

   
Q What file types do you accept?
A

To increase the efficiency and accuracy of your printed project, please send all completed files, and all related available digital information by using these file formats: EPS, PDF, TIF (a.k.a. TIFF), JPG, PSD. Please note that for printing, all files must be provided in 300 dpi resolution.

   
Q What about bleeds?
A

If you use bleeds, please make sure to have at least 1/8" extra image all around the design. Bleeds are used to allow for safely cutting and folding without affecting your project's design.

   
Q What software do you use?
A

Seda's Printing & Direct Mailing works with the latest publishing, word processing and design software available. Specifically, we support files send prepared in all Adobe CS 2 versions (Photoshop, Illustrator, In Design) and Adobe Acrobat [PDF].  Like most printers we use Macintosh computers for our work. Please call Seda's at 1-800-55-SEDAS (1-800-557-3327) for special instructions on how we can help you set up your files if you have same above PC software.

 
       

Seda's Printing & Direct Mailing
5335 Santa Monica Boulevard • Los Angeles, CA 90029
Toll-Free: 1-800-55-SEDAS (1-800-557-3327)

 

© 2006 Seda's Printing, Inc. - All Rights Reserved